Travel Agents Terms and Conditions

Concert Incentives:

All bookings across Tailormade Trade (Citalia, Sovereign Luxury Travel and American Holidays) will be entered into a prize draw for a chance to win VIP tickets to Coldplay and Robbie Williams. 
No need to claim.
Simply make a Booking between 3rd January 2024 – 31st March 2025 to be entered into our prize draw. 
5 Agents will be chosen to attend VIP Robbie Williams Manchester, COOP Live – June 2025. 
5 Agents will be chosen to attend VIP Coldplay London, Wembley – August 2025. 
Winners will be announced on April 7th 2025 via Facebook and notified by Email. 

Vouchers: 

For 8 weeks, January 3rd 2025 to February 28th 2025, all bookings claimed for Citalia, Sovereign Luxury Travel and American Holidays will receive:
• £25 Amazon Voucher for a twin or multi-centre booking* 
• £10 Amazon Voucher for a single centre booking*

TO CLAIM FOR YOUR VOUCHERS: Make a booking for any of our three Tailormade brands: Citalia, Sovereign and American Holidays and claim via [email protected]
*ROI agents will receive One4all vouchers

All bookings will also automatically be entered into our Sky High Prizes weekly prize draw (no need to claim). Click to view our [Brochure] and participate in our incentives prize draw via our Facebook Page. 

Sky High Prizes: 

• Each week, we’re hiding prizes behind the Tailormade Trade holiday aeroplane windows.
• Simply make a booking for any Tailormade brand and you’ll automatically be entered into our weekly prize draw. 
• Winner: If you’re chosen, you’ll get announced on our Facebook page and will be emailed for your address. You will have 30 days to claim your prize by responding to the email. 
• Good luck! 

T&Cs: 

• All voucher bookings must be claimed via [email protected] 
• Vouchers will be processed up to 30 days after bookings have been claimed
• All bookings claimed must be within the time frame: January 3rd 2025 to February 28th 2025 and can be for any departure month. 
• There will be one claimed winner chosen at random each week.
• Winners will be contacted via email to win a prize.

Our sister brands: Did you know you can also claim for bookings for other Tailormade brands Citalia and American Holidays?  Make sure you are following our Facebook page to receive daily offers and news for each brand.

* The "save £125 per person Sovereign discount" is included in the final price of your holiday and applies to all new package bookings with a minimum stay of 5 nights, made between 19 December 2024 and 31 January 2025 inclusive, for travel between 19 December 2024 and 31 March 2026 inclusive, up to a maximum of four people per booking (£500 maximum total saving). Discount applies to online bookings only. Offer is subject to change and can be withdrawn at any time. Normal booking terms & conditions apply. 

Tailormade Trade Advent Countdown: Book & Claim for Your Chance to Win!  

For 10 weeks, October 2nd to December 15th, all bookings claimed for Citalia, Sovereign Luxury Travel and American Holidays will be entered into our Tailormade Trade Advent Countdown prize draw. 

Click to view our Tailormade Trade Advent Countdown Brochure and participate in our incentives prize draw via our Facebook Page. 

TO CLAIM & ENTER: Make a booking for any of our three Tailormade brands: Citalia, Sovereign and American Holidays and claim via [email protected] 

Here’s how it works:

1. Destination Advent: Each week, we’re hiding 6 prizes in a spotlighted destination– perfect for your clients next getaway.  
2. Book & Claim to Enter: Simply make a booking for any Tailormade brand and claim- you’ll be entered into our weekly prize draw. 
3. Winner: If you’re chosen, you’ll get the chance to choose which Advent window to open. Behind each window is an exciting prize for you to enjoy!

So, keep the bookings coming and the prizes will keep rolling. 

T&Cs: 

• All bookings must be claimed via [email protected]
• All bookings claimed must be booked within the time frame: October 2nd to December 15th 2024 and can be for any departure month. 
• There will be one claimed winner chosen at random each week.
• Winners will be contacted via email to choose an advent window to open and win a prize.

Our sister brands: Did you know you can also claim for bookings for other Tailormade brands Citalia and American Holidays?  Make sure you are following our Facebook page to receive daily offers and news for each brand.